Australian High Commission
Also accredited to Tuvalu

Visas and migration

The Department of Immigration and Border Protection (DIBP) in the Australian High Commission Suva has the responsibility for visa processing for applications lodged in Fiji.

DIBP Suva also has the responsibility for visa processing for Federated States of Micronesia, French Polynesia, Guam, Republic of Nauru, New Caledonia (Francais), Northern Marianas, Palau, Kiribati, Republic of the Marshall Islands, Samoa, Tonga, Tuvalu, Wallis and Futuna  & Vanuatu.

DIBP utilises Australian Visa Application Centres (AVAC) across the Pacific for visa lodgements, client enquiries and biometrics collection.  TT Services manage the AVACs across the Pacific.

Important changes to Australian visa processing in Fiji

Introducing the collection of biometric information

From 4 May 2016, DIBP will commence collecting biometrics from clients applying for Australian visas in Fiji.

Most clients lodging a visa application for Australia in Fiji will need to attend a TT Services office in person to provide biometrics unless they are excluded or exempted from the Programme.

Visa applicants in Fiji who submit their applications at TT Services in Suva from 4 May 2016 or Lautoka from 6 May 2016 will be asked to provide their biometrics at the same time. Visa applicants who mail their applications to TT Services will be sent a letter requiring them to attend one of the TT Services offices to provide their biometrics.

Visa applicants who apply for online visas may need to provide their biometrics. If so, they will be sent an electronic letter requiring them to provide their biometrics at a TT Services office.

TT Services will charge a service fee for application submission and collection of biometrics.

For more information please see:

General Enquiries

For general enquiries or pre-lodgement advice on visa applications and Australian citizenship, please refer to the DIBP website.
The website enables you to research visa & citizenship options, download application forms and provides details of visa & citizenship requirements.

Visa Finder
The DIBP Visa Finder will recommend visa options based on information you provide.  

Popular Visa & Citizenship links
Transiting Australia » Visiting Australia » Working in Australia » Family Migration »
Australian Citizenship » Visa Application Charges » Visa and Citizenship Forms »
Electronic visa records, your visa status & updating new passports

For information on topics not featured on this site, please visit the DIBP website.

Applying for a Visa to Australia

Paper applications
For details on how to lodge an application please see: TT Services - Australian Visa Application Centres - Pacific Region

Online applications and services
Many nationalities are able to lodge Visitor, Temporary and Permanent visa applications, as well as Citizenship applications online. We encourage you to lodge online as it is cheaper and facilitates streamlined processing.
DIBP Online Services

If you have lodged an online visa application through the DIBP website, please note that TT Services cannot provide any information regarding the status of your application, nor do they have access to DIBP systems.

Links: Checklists, forms & requirements
Application Checklists » Visa and Citizenship Forms » Processing times »
Health requirements » Character requirements »
Label-free Travel / VEVO / New passports

Additional Information

The Australian and Fijian Governments have signed a Memorandum of Understanding marking Fiji's inclusion in Australia's Seasonal Worker Programme.  Employers seeking to access seasonal workers from Fiji, or other participating countries should visit the Seasonal Worker Programme website: Fiji citizens seeking to participate should contact the Fijian Ministry for Employment, Productivity and Industrial Relations:

We would strongly discourage clients engaging with agents who claim to be able to assist with lodgement or processing of these visas. If approached by an agent in relation to these visas, please advise the Australian High Commission by email: Please continue to check this website for any updates. 

The Australian High Commission, Suva, has been advised of visa scams relating to fake work visa permits. Some migration, recruitment and travel agents are producing fraudulent letters or permits intended to look like they have been produced by the Australian High Commission. We strongly recommend that potential applicants for visas obtain information and assistance regarding visa applications from our Australian Visa Application Centre service provider TT Services.

Any suspected fraud should be reported to the Fiji Police Force (any Police Station or to Totogo Police Station in Suva Phone: 3311 222), the Fiji Commerce Commission (Mr Bobby Maharaj Phone: 3372 178 or Mobile: 9000 771).

Australia would like to extend privileges to Nauruan travellers to recognise the close relationship between the two countries.

For previous Australian visa holders who complied with their visa conditions, we will also simplify the documentary requirements for both the electronic and paper-based Visitor visa application. This will mean they will only need to lodge the application form, a copy of the biographical page of their passport, and pay the visa application charge.

Importantly, the Visitor visa enables multiple entry and multiple year visa grants to those applicants considered low risk and propose regular travel to Australia.

For applications lodged at the TT Services’ service fee is still applicable.

If you have lodged an online visa application through the DIBP website, please note that TT Services cannot provide any information regarding the status of your application, nor do they have access to DIBP systems.

Contacting Us

In the Pacific » In Australia » Around the World
Updated April 2016
To provide feedback or for visa and migration queries, email