The Department of Home Affairs (Home Affairs) in the Australian High Commission in Suva, Fiji has the responsibility for managing immigration and citizenship services in Fiji.
Home Affairs Suva also has the responsibility for visa and citizenship processing for Federated States of Micronesia, French Polynesia, Guam, Kiribati, Republic of Nauru, New Caledonia, Northern Marianas, Palau, Papua New Guinea, Republic of the Marshall Islands, Solomon Islands, Samoa, Tonga, Tuvalu, Wallis and Futuna and Vanuatu.
Home Affairs utilises Australian Visa Application Centres (AVAC) across the Pacific for visa lodgements, client enquiries and biometrics collection. TT Services manage the AVACs across the Pacific.
General enquiries
For general enquiries or pre-lodgement advice on visa applications and Australian citizenship, please refer to the Home Affairs website or to the TT Services website. These websites enable you to research visa & citizenship options, download application forms and also provide details of visa & citizenship requirements.
Home Affairs Suva will not answer general enquiries or give pre-lodgement advice on visa applications and Australian citizenship.
For information on topics not featured on this site, please visit the Home Affairs website.
Visa Finder
The Visa Finder tool will recommend visa options based on information you provide.
Popular visa and citizenship links
Visiting Australia » Working in Australia » Family Migration »
Australian Citizenship » Visa Application Charges » Visa and Citizenship Forms »
Transiting through Australia
Home Affairs Suva receives many enquiries about whether a traveller can transit through Australia without a visa or if a Transit visa is required.
A number of variables determines whether a traveller is eligible to transit through Australia without a visa. The onus is on the traveller to determine whether they require a Transit visa. for further information, please see: Transit visas.
Applying for a Visa to Australia
Online applications and services
Many nationalities are able to lodge Visitor, Temporary and Permanent visa applications, as well as Citizenship applications online. All applications for Medical Treatment visas must be lodged online.
We encourage you to lodge online as it is cheaper and facilitates streamlined processing.
Home Affairs Online Services
If you have lodged an online visa application through the Home Affairs website (ImmiAccount), please note that TT Services cannot provide any information regarding the status of your application, nor do they have access to Home Affairs systems.
Paper applications
For details on how to lodge an application please see: TT Services - Australian Visa Application Centres - Pacific Region
Collection of biometric information
Most clients lodging a visa application for Australia in Fiji will need to attend a TT Services office in person to provide biometrics unless they are excluded or exempted from the Programme.
Visa applicants in Fiji who submit their applications at TT Services in Suva or Lautoka will be asked to provide their biometrics at the same time. Visa applicants who mail their applications to TT Services will be sent a letter requiring them to attend one of the TT Services offices to provide their biometrics.
Visa applicants who apply for online visas may need to provide their biometrics. If so, they will be sent an electronic letter requiring them to provide their biometrics at a TT Services office.
TT Services will charge a service fee for application submission and collection of biometrics.
- For more information please visit the TT Services website
- Home Affairs’ biometrics collection webpage
Links: Checklists, forms & requirements
Local Application Checklists » Local Visa and Citizenship Forms »
Health requirements » Character requirements »
Label-free Travel / VEVO / New passports
Global visa and citizenship processing times
The global visa and citizenship processing times are now updated monthly. Two processing times are displayed, providing an indicative timeframe for finalising 75 and 90 per cent of applications submitted globally.
You can find the processing times at http://www.homeaffairs.gov.au/about/access-accountability/service-standards/global-visa-citizenship-processing-times
Processing times apply from the date your complete application is lodged.
Please note that applications are assessed on a case-by-case basis, and that actual processing times may vary due to individual circumstances including:
- whether the applicant has lodged a complete application including all necessary supporting documents
- how promptly the applicant responds to any requests for additional information
- how long it takes to perform required checks
- how long it takes to receive additional information from external parties, particularly in relation to health, character, national security, and Assurance of Support requirements
- the number of places available in the migration programme (for permanent migration visas)
- surges in demand and peak periods
To ensure your application falls within the published processing times, we strongly encourage you to submit complete applications. The checklists provided on ImmiAccount or the visa product page will assist in making sure you have included all required documents during the application process.
Additional information
Feedback
If you wish to submit a compliment, complaint or general feedback about our service or you are unhappy with the decision made on your application you may contact the Home Affairs Global Feedback Unit.
Seasonal Worker Programme
Fiji is a participating country in the Australia's Government Seasonal Worker Programme. Australian employers seeking to access seasonal workers from Fiji, or other participating countries should visit the Home Affairs Seasonal Worker Programme website. Fiji citizens seeking to participate as a seasonal worker should contact the Fijian Ministry for Employment, Productivity and Industrial Relations: www.labour.gov.fj.
We strongly discourage clients engaging with agents who claim to be able to assist with lodgement or processing of these visas. If approached by an agent in relation to these visas, please advise the Australian High Commission by email: immigration.suva@dfat.gov.au. Please continue to check this website for any updates.
Visa and migration scams
The Australian High Commission, Fiji is aware of a scam circulating on social media and the internet announcing visa free entry to Australia for Fiji nationals. This is untrue. Australia maintains a universal visa regime whereby foreign nationals are required to obtain a visa prior to travel.
To ensure people are not stopped on departure from airports, we strongly recommend that potential travellers obtain information and assistance regarding visa applications from our Australian Visa Application Centre service provider TT Services
There have been previous incidents when scammers have targeted websites with false promises of jobs or travel to Australia. People who respond to such advertisement are then asked to pay for the Australian visa by lodging money into a bank account. No job exists and no visa application is lodged.
All Fijians should refer to the official website of the Australian High Commission, Fiji, for information relating to visas or future work opportunities. Any suspected fraud should be reported to the Fiji Police Force, the Fiji Commerce Commission or the Australian High Commission, Fiji.
Any suspected fraud should be reported to the Fiji Police Force (any Police Station or to Totogo Police Station in Suva Phone: 3311 222), the Fiji Commerce Commission (Mr Joel Abraham Phone: 3372 178 or Mobile: 9996 759).
Contacting Us
In the Pacific » In Australia » Around the World
Updated March 2019
For feedback on the above information, email immigration.suva@dfat.gov.au
Home Affairs Suva will not answer general enquiries or give pre-lodgement advice on visa applications and Australian citizenship.